Ticket refund

Please contact our call center at: [email protected] ; +995322501777

Cancellation of the reservation must be completed 3 hours before the scheduled departure time of the flight. The cancellation will be considered completed once the request is received from the passenger at: [email protected] ; +995322501777

If the reservation includes a return flight, the cancellation must be done before the departure of the first flight segment. The cancellation fee applies to each flight segment. The cancellation fee is dependent on the days left until departure and is charged per passenger and per flight.